It is strongly preferred that Customer communicate through Whatsapp Text only to the contact numbers given on the website. We do not appreciate Phone calls, and might not answer it at all. Our Customer Support works on Whatsapp.

Once we get your query, it is forwarded to the relevant department and their response is forwarded to you on Whatsapp. It helps us to give you accurate information about your query. IndianJadiBooti generally replies to all relevant queries within 24 hours.

Customer needs to be precise and clear and his communication. In case the query is about existing order, then Customers needs to share its order number, Name and exact query and concern, to get the response from our Team. Pointless or irrelevant queries will not be answered.

Customer needs to Track his order himself through "Track Order" link given on website. No query regarding the order status would be entertained by IndianJadiBooti Team.

IndianJadiBooti Team reserves the right to not to answer and/or block the customer, who does not give attention to what our Customer Service Agent is saying, and keep spamming the Inbox or Call Center numbers.