During the interaction, if customer is found abusive towards customer care agent and/or tries to defame the Company in public, then IndianJadiBooti reserves the full right to cancel the order, and/or forfeit the money.
The quotations provided by company are valid for 24 hours, and stock availability.
The product images displayed are for reference purpose only and may change subject to lot change, crop change and as the product is available in the market at that particular time.
Company keeps all Customer Interaction records secured for 48 hours only. Beyond 48 hours, Company is not liable to maintain those records. Customers are advised to resolve their issues within 48 hours only.
Post raising order, if a Customer is going out of town or is not available at address, irrespective of the reason, then they have to manage the courier/post delivery by themselves only, instead pushing company for early/customised (time based) delivery.
All Complaints/Issues regarding Product or Service are entertained within 24 hours from delivery made. Company is not liable for anything, post that.
Zero Tolerance towards Abusive Customer's:
Observing some abusive customer's in E-Commerce ecosystem, our company adopt zero-tolerance policy towards abusive customer's.
Before approaching or during interaction at company's support center's, customer's are advised to be courteous, follow company policies and be E-Commerce/Digital/IT savvy, before arguing/disputing with our customer support executive uselessly.
Customer abuse shall attract cancellation of order, forfeiture of payment, if any & barring from ordering any further.
In case, a customer uselessly defame company in public or uselessly approach any authority or sends notice complaining against company, then please note that it's a punishable offence under Indian Penal Code (IPC), Section 499 and our company's lawyer shall take it up further.